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Its a wonder why their sales are tanking and they keep trying to rebrand themselves. Reply I have had a JCP credit card with my name on it along with my husband for about 45 years.Today I tried to place an online order and my card was rejected.I asked why when I have been a good customer and always paid my bill when it came.I was told that since I was not in the habit of making “High Cost” purchases, my limit was automatically reduced.JCPenney, also called JCP or Penneys, was founded by James Cash Penney in 1902 as the Golden Rule Store. I told him, I did not have a printer to print the label and this could not be done.Penney bought out his 2 partners in 1907 and began calling the stores J. Why I needed to go through all this I will never know. I called back a second time and was on hold for 15 minutes, this customer service individual told me I would need to return the whole item (totally unreasonable) as all I needed replaced was the headrail.

In short I feel as if I was taken advantage of by selecting the Express delivery if I had wanted delivery on the 17th I would have choose and paid for it.

Attempted to call back again on to be told the wail would be 29 minutes hung up and filed a complaint with paypal and also will file a complaint with the BBB. Reply I ordered on (Friday) between 10 AM and 11AM there was no offer for delivery to store and it didn’t make sense that the standard delivery was slated for so I choose and paid for Express Delivery .95 for Monday .

You wonder why your company is not doing well (this is one of the reason why your company is having issues staying in business and closing store) All I wanted is a new headrail shipped to me with no hassells, I took pictures to show you how it was received and you make me jump through hoops for a .40 item. JCP dropped the ball My order was not processed until PM and I get an order confirmation that my delivery date is .

The catalog portion of the business was not profitable until 1971. In 1993, JCPenney became the largest catalog retailer in the US. Today, the company operates over 1100 department stores in all 50 states and Puerto Rico. Tagged as: jcpenney corporate address, jcpenney corporate headquarters, jcpenney corporate office, jcpenney corporate office address, jcpenney corporate office email, jcpenney corporate office fax, jcpenney corporate office phone number, jcpenney customer complaints, jcpenney headquarters, jcpenney main office, jcpenny customer complaint desk I will never shop at your on-line store or stores again.

I asked to speak to a supervisor and the call CONVEINTLY dropped.

In short I feel as if I was taken advantage of by selecting the Express delivery if I had wanted delivery on the 17th I would have choose and paid for it.Attempted to call back again on to be told the wail would be 29 minutes hung up and filed a complaint with paypal and also will file a complaint with the BBB. Reply I ordered on (Friday) between 10 AM and 11AM there was no offer for delivery to store and it didn’t make sense that the standard delivery was slated for so I choose and paid for Express Delivery .95 for Monday .You wonder why your company is not doing well (this is one of the reason why your company is having issues staying in business and closing store) All I wanted is a new headrail shipped to me with no hassells, I took pictures to show you how it was received and you make me jump through hoops for a .40 item. JCP dropped the ball My order was not processed until PM and I get an order confirmation that my delivery date is . The catalog portion of the business was not profitable until 1971. In 1993, JCPenney became the largest catalog retailer in the US. Today, the company operates over 1100 department stores in all 50 states and Puerto Rico. Tagged as: jcpenney corporate address, jcpenney corporate headquarters, jcpenney corporate office, jcpenney corporate office address, jcpenney corporate office email, jcpenney corporate office fax, jcpenney corporate office phone number, jcpenney customer complaints, jcpenney headquarters, jcpenney main office, jcpenny customer complaint desk I will never shop at your on-line store or stores again.I asked to speak to a supervisor and the call CONVEINTLY dropped.I can’t believe I am being discriminated against because I don’t consistently make “High Cost” purchases on my JC Penny credit card!